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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emilce Diaz

Emilce Diaz

February 21, 2024

5  out of  5
rating by Emilce Diaz
"Just signed up to State Farm insurance with Julio Hernandez. I needed to switch providers and he couldn't have made the transaction any easier for me. Amazing customer service, full of information, and was able to answer all my questions and concerns. Looking forward to working with him and the team :)"
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Judith Dokken

May 1, 2023

5  out of  5
rating by Judith Dokken
"👍👍👍👍👍"
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Alejandrina Olivares

November 8, 2022

5  out of  5
rating by Alejandrina Olivares
"Always friendly and most important making sure we understand our policy!"
We responded:
"Thank you for your review, Alejandrina! "
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Roxanne Torres

October 19, 2022

5  out of  5
rating by Roxanne Torres
"With all the ups and downs of my life. Adding my son as a new driver, changing my insurance because my car broke down and then getting a car.. Julio has been so knowledgeable and on the dot with anything I needed. I can’t thank him enough for doing the best with every single concern. This man needs a raise. Don’t ever let him go."
We responded:
"Thanks for the kind words, Roxanne. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
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Norma Ortiz

September 9, 2022

5  out of  5
rating by Norma Ortiz
"I have been with State Farm for more than a year and is the best decision I have taken. My agent Julio is awesome he is very professional on what he does he answers all my questions and concerns. Two months ago I had a car accident and through all the process he was always there to help me. The process was quick and easy no stress at all. I got my car back looking like new very happy with the service. I recommend this office because from all the insurance companies I had before none of them is compared to this one this is the best the services and employees and honest and helpful."
We responded:
"Thank you for the review, Norma! The Derek Malmsten Office is happy you chose us to assist you with your insurance needs, and your experience has been a positive one! Looking forward to being here for you for many years to come! "
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jennifer brennan

September 7, 2022

5  out of  5
rating by jennifer brennan
"Derek and his employees are so helpful with all my home and auto needs. They take the time to explain my coverages so that I understand what it is I’m paying for. Amy is always patient with me when I call to add or remove a car from my policy. I really do feel like I have a (Jake)friends at state farm."
We responded:
"Thanks for the kind words, Jennifer! I am glad we were able to make assisting you with your insurance needs such a positive experience!"
Profile photo of Jonathan Salman

Jonathan Salman

September 2, 2022

5  out of  5
rating by Jonathan Salman
"Awesome people with extensive knowledge and support. Much appreciated!"
We responded:
"Thanks for the review, Jonathan! I am happy to hear that you had a great experience at your recent visit to our office. Looking forward to the next time you stop by!"